User not getting email notification

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  awachler · Member · Apr 10, 2014 at 9:03 pm

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  Hi,

  I’m trying to set up a user on our blog and they are not receiving the username email confirmation. We’ve tried several times and also tried using an alternate email address but nothing is going through.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 10, 2014 at 9:05 pm

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  Please provide that person’s username and also their email address. The software will redact ie. HIDE the email address so only Staff can see it. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  awachler · Member · Apr 10, 2014 at 9:08 pm

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  Thanks. The person’s username is jamesgaudette and the email is (email visible only to moderators and staff) Thank you!

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  timethief · Member · Apr 10, 2014 at 9:09 pm

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  You’re welcome and please be patient while waiting.

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  kardotim · Member · Apr 14, 2014 at 10:08 am

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  I’ve just resent the invite. If she doesn’t get it then ask him to create a WordPress.com account at http://wordpress.com/signup so we can manually add him to your blog.

  Let me know how it goes.