User password reset does not contain link to reset password

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  mcqueeney · Member · Nov 21, 2014 at 3:54 pm

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  Hi.

  I’ve got users who have forgotten their password, and when they use the “forgot password” function, they receive an email that does not contain the link to reset the password:

  “Someone requested that the password be reset for the following account: http://xxxxxxxxxx.org/ Username: xxxxxx If this was a mistake, just ignore this email and nothing will happen. To reset your password, visit the following address:”

  There is nothing after the “address:”

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  valentine · Member · Nov 26, 2014 at 11:55 am

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  Hi mcqueeney,

  Are you running your own copy of the WordPress.org software? The text on the email is different from what would be sent if you were to initiate a password reset on WordPress.com.

  These forums are focused on helping users with their WordPress.com blogs, so if you have a WordPress.org blog, you may have better luck asking in the WordPress.org support forums.

  For the differences between WordPress.com and WordPress.org, you may wish to read the support article here:

  WordPress.com vs. WordPress.org