User registration

  • Unknown's avatar

    Hi everyone,

    When a user registers ad my wordpress site he or she gets an confirmation email. On top of that email they see ‘Wordpress wordpress@sitename via webhosting

    I don’t want that anyone sees that they register ad a wordpress site. Is there a way that I can adjust that?

    Example:

    Thank you for the help!

    The blog I need help with is: (visible only to logged in users)

  • Hi there – what’s the URL for the site you’re asking for help with? Once we know that we can try to help you find a solution for this confirmation email question you have. :)

  • Unknown's avatar

    Hi,

    The URL of the site is http://www.deklokborgloon.be but it,s in maintenance mode at this moment.

    Thank you for your help.

  • Apologies, but we can’t help with your issue directly because we don’t host deklokborgloon.be on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Easyhost. As a result, we do not have access to your site and are not familiar with the source of your issue. Specifically, we do not use an email system that uses the formatting you shared in your original message.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of emails and are in the best position to help. Thanks!

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