Username and Password Lost
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Hello,
I had an account with a website in it, but I forgot the username and the password, please tell that it is possible to recover them, I don’t want to lose the website I built.
Thanks in advance.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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As you have a personal Plan, it’s very easy to restore access by using the Transaction ID as described at https://wordpress.com/support/account-recovery/#account-recovery-form
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Hi there,
Firstly, I’d like to clarify: are you referring to the website midlamedia.com? If so, I noticed that this site is hosted by ipowerweb.net. For assistance in recovering your login details for that site, you’ll need to contact the support team at ipowerweb.net directly.
However, if you’re considering bringing your site over to WordPress.com, we’ve got great news. We have developed an easy-to-use tool that will help you migrate your site seamlessly. You can learn more about how to use this tool and the benefits of moving to our platform here: https://wordpress.com/support/import-using-move-to-wordpress-com/
Please let us know how we can further assist you. We’re here to help.
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Hello,
I had an account with a website in it, but I forgot the password, please tell that it is possible to recover them, I don’t want to lose the website I built.
Thanks in advance.
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Hi there! 👋🏼
I had an account with a website in it, but I forgot the password, please tell that it is possible to recover them, I don’t want to lose the website I built.
As we explained in the previous reply, your site is not hosted with WordPress.com.
It is hosted with Newfold Digital (Bluehost), and the domain uses Cloudflare DNS, as you can see here:
As we suggested — you must contact your hosting provider support for further help with restoring access to your site. On WordPress.com support channels, we can only help with sites hosted on WordPress.com.
💡 Your site is a self-hosted WordPress site, which means it uses the software available at https://wordpress.org, an open-source software. On the other hand, WordPress.com provides managed WordPress hosting. You can learn more about the differences between a self-hosted WordPress site and a WordPress.com site:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is hoI hope this helps!
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