username doesn’t exist

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  sanjastefanova · Member · Jun 24, 2023 at 2:08 pm

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  Hello there, I have a site to your platform https://mywaytobehappyblog.wordpress.com but when I try to login show me User does not exist.

  But the site is active. Can you help me to login in the site? The mail is (email visible only to moderators and staff) or (email visible only to moderators and staff)

  Thanks in advance.

  Best regards,

  Sanya

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  staff-doublebassd · Staff · Jun 24, 2023 at 9:59 pm

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  Hi there,
  
  Neither of the emails provided is the email connected to the account.

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!