Username/Email STILL not found

  • Unknown's avatar
    dhsnperry · Member ·

    I posted a question about this already, but replies were turned off before the problem was solved.
    When I go to wordpress.com, I am automatically logged in, but when I try to view my site or do an admin login on veryperry.com, it’s not recognizing my username or email address. I am confident my username and email are being entered correctly, but they are not recognized. I receive emails from Bluehost and WordPress via this address and I am automatically logged in making this inquiry.

  • staff-zara · Staff ·

    Hello there, your site (veryperry.com) is not hosted on WordPress.com but a self-hosted site using the open source WordPress software.

    Name Server: NS1.DREAMHOST.COM
    Name Server: NS2.DREAMHOST.COM
    Name Server: NS3.DREAMHOST.COM

    The login to WordPress.com and your self-hosted WordPress site Admin Dashboard could be different. You may try to reset your password on the site: https://codex.wordpress.org/Resetting_Your_Password#Through_the_automatic_emailer

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    WordPress.com vs. WordPress.org

    For future self-hosted WordPress issues, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Hope your issue gets fixed soon!

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