username grayed out

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  hopecleaningco · Member · Dec 17, 2020 at 4:11 pm

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  It is not allowing me to change my username. I’ve watched the video, but my username is not editable under Account settings. Please help! Thank you,

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  kokkieh · Staff · Dec 18, 2020 at 6:14 am

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  HI there,

  This is because your account was not verified yet.

  I see you managed to verify your account and change your username shortly after posting here, so I’m marking this thread as resolved.