Username greyed out

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  samanthafludwig · Member · May 10, 2017 at 8:19 pm

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  Hello, I am trying to change my username, but it is greyed out and won’t let me change it. Does anyone know how?

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 11, 2017 at 12:54 pm

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  Hello @thesweetbeginning2017
  Welcome To WordPress.COM!

  It might be because you haven’t verified your email address yet.

  Can you please confirm that you have verified your email address associated with WordPress.COM?

  If you haven’t verified it yet please check your inbox folder. I you cannot find the verification email on the inbox folder please check the spam folder as well.

  If you are using gmail please check the Updates, Social and the Promotions tab as well.

  If you already did that then I would recommend you to wait for a while as WordPress sometime takes a lot of time to send the confirmation email.

  If you don’t want to wait, and want to talk to someone from the WordPress staff then, please add the modlook tag on the Tags section of the sidebar.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thanks! 🙂