username invalid user

• 

  drrightmind · Member · Mar 7, 2012 at 11:46 pm

  • Copy link
  • Add topic to favorites

  my web person gives me user name. I enter it… I get message that it is invalid. She swears she has tested it on various computers and people.

  I use Safari. I cleared caches and cookies. I installed Firefox and same thing happened. I cleared cookies and caches there also.

  I am Mac.

  I gave user name to my sister who has same type of MAC and also uses Safari and she also got invalid user name.

  username is: davidillig

  I am stymied. Web person thinks I’m crazy or my computer is crazy. None of this makes sense. If somebody sends me email about requesting new password, I still can’t get anywhere because it tells me to insert user name and then says its invalid…….
  Why is this happening and what to do about it?????
  Help…… David

• 

  timethief · Member · Mar 8, 2012 at 4:11 am

  • Copy link

  Please contact Staff for assistance as we Volunteers can’t help with issues like this one. http://en.support.wordpress.com/contact/