username not recognized

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  nfpcleveland · Member · Aug 22, 2018 at 9:30 pm

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  tried to use account recovery but cannot find email with activation code or any other way of proving ownership. Cannot submit account recovery form without a valid entry in one of those boxes

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  kokkieh · Staff · Aug 23, 2018 at 6:15 am

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  Hi there,

  What is the address of the site you’re trying to access?

  If the site is hosted on WordPress.com, we cannot give you access to the account that owns it without verification.