Username not recognized when I try to customize the site.

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  epe451 · Member · Dec 7, 2017 at 4:52 am

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  I can access my profile, but when I try to customize my site the login page does not recognize my username/password and I cannot reset the password because when I try to it says my username and email are not recognized.

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  yoga1103 · Member · Dec 7, 2017 at 5:11 am

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  Please post the wite URL.

  If your site on WordPress.COM or is it hosted somewhere else with WordPress.ORG.

  To understand the difference, refer to this page: https://en.support.wordpress.com/com-vs-org/

  – best,