Username recognised

  • Unknown's avatar

    Hi.

    I set up a new account this morning. A new username and e-mail address. The one I am writing under now is ancient and the new one corresponds to photoblog I have.

    So, I set it up and realized that I did not receive a e-mail to confirm my registration. When I tried to log in, my username was recognized but neither the password nor the e-mail address was. I am positive that the correct email was used because it is in the history of my computer so when I type the first letter is appears underneath. Also it seems strange that the password wasn’t recognized because I had to type it in twice.

    Any explanations as to why this has happened?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Can you contact support with the details of the account registered and the email addresses used? We’ll untangle things for you.

    Contact

  • Unknown's avatar

    Hi Hanni

    Just to let you know in the e-mail field I typed in the new address details rather than te one linked to this account.

    Many thanks

  • The topic ‘Username recognised’ is closed to new replies.