Users

  • Unknown's avatar

    When I click on Users, then view, it goes to a link on my website.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hello –

    Thanks for getting in touch.

    Taking a closer look at your site I can see that it is registered through GoDaddy and hosted by Site Ground. This means that the site is set up on a stand alone WordPress installation – it doesn’t use out managed hosting environment from WordPress.com. Because of that, i don’t have any access to the site for providing any trouble shooting help.

    I do see that you’re using the Jetpack plugin. When I check your site in their debugging tools here I see there’s a few things that need attention.
    You’ll see that here: https://jptools.wordpress.com/debug/?url=taggitresources.com
    1. the plugin needs an update and to be activated again.
    1. the xml rpc error should resolve once #1 is done.

    Additionally, you can try your hosting provider if they offer WordPress support. Otherwise, visit https://wordpress.org/support/forums/

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