Users are unable to comment on posts

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  charlesdschultz · Member · Mar 15, 2012 at 8:24 pm

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  When attempting to post comments with a known email address, they receive the error “That email address is associated with an existing WordPress.com account, please log in to use it”. They claim this statement is false.
  Blog url: http://champaignunit4.wordpress.com/

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  chrisrudzki · Member · Mar 15, 2012 at 9:20 pm

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  You might ask them to try retrieving their WordPress.com credentials by entering their email addresses here:

  http://wordpress.com/wp-login.php?action=lostpassword

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  charlesdschultz · Member · Mar 15, 2012 at 10:10 pm

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  Thanks. Was a new security procedure put in place within the last couple weeks in which email addresses are now checked?

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  chrisrudzki · Member · Mar 18, 2012 at 7:02 pm

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  Yes — to help prevent impersonation, if a user comments with an email address that’s tied to a WordPress.com (or Gravatar) account, they’ll need to log in before they can comment with that address.

  Feel free to drop us a line if we can be of any further assistance. :-)