Users got deleted

• 

  chloecarmichael · Member · Jun 13, 2019 at 8:54 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I’ve been noticing that some orders on WooCommerce doesn’t have “customer” or account connected to it. Then I checked “All users” list and the users are not there. I’m sure that there’s a user for those orders because I am checking it. Can you please help? What should I provide for you to help us? Thank you!

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Jun 14, 2019 at 1:33 pm

  • Copy link

  Hi chloecarmichael,

  We can only help with WordPress.com sites here — profitablepractices.net uses WordPress.org software and is hosted by GoDaddy.

  If you have purchased an upgrade with WooCommerce, there should be an option to open a support ticket from the dashboard in your account there:

  https://woocommerce.com/my-account/create-a-ticket/

  If not, you can post in the WooCommerce support forum instead:

  https://wordpress.org/support/plugin/woocommerce

  Best of luck!