Users -> Add New appears to be broken

  • Unknown's avatar

    I’ve just tried numerous times to add a new user by going to the Users screen and clicking Add New. Each time I’m redirected to that blog’s dashboard. Is anyone else seeing this problem?

    The only way I was able to add the new user is by inviting them as an existing wordpress.com user.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    For users without a WordPress.COM account did you use the “Invite” option? Just worked on my test site.

    Dashboard >> Users >> Invites

  • Unknown's avatar

    That does appear to work, but I’m still not clear on why the Add New button wouldn’t work.

  • Unknown's avatar

    If the person you are adding does not have a wordpress.COM account, then you cannot add them at add users. If they do have a wordpress.COM account, you can add them, but you have to make sure you are using the admin email address that they have associated with their account/blog here (the one listed in settings > general).

  • Unknown's avatar

    If the person you are adding does not have a wordpress.COM account, then you cannot add them at add users. If they do have a wordpress.COM account, you can add them, but you have to make sure you are using the admin email address that they have associated with their account/blog here (the one listed in settings > general).

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