Users Locked Out of Private Site, Can't Find Subscription Product for More Users

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  hopkinsjd · Member · Mar 20, 2015 at 5:20 pm

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  There is a lock next to our blog’s name at the top of the page. When we click on it, it does not work. We have a private site and our users are complaining. The My Upgrades page says we have no subscriptions, but I don’t see the product in the Store that we usually subscribe to in order to have many users on a private site. What should we do or subscribe to?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 20, 2015 at 5:23 pm

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  You can have either a public or a private blog and there is no limitation on the total number of contributors to any blog. If you’d like to invite others to publish posts or help approve comments on your blog, you can invite them to be a Contributor, Editor, or Author. If you want users to receive updates each time you publish new content you can invite them to be a follower/viewer.

  See here:
  http://en.support.wordpress.com/adding-users/ and here http://en.support.wordpress.com/user-roles/

  The person will have to register a username account but does not need to register a blog. They will need to click the “Accept Invitation” button in the invitation email. If they are logged into their WordPress.com account, they will be taken directly to your blog. If not, they will be taken to the log-in screen, where they can either log in or create a new user account.

  Note that users who create a new WordPress.com account at that point will still need to return to the invitation email and click the “Accept Invitation” button after doing so.

  Lastly, there is a built-in spammer prevention so send out only 10 invitations at one point in time and then wait and manage those before sending out 10 more.

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  hopkinsjd · Member · Mar 26, 2015 at 8:10 pm

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  You can have either a public or a private blog and there is no limitation on the total number of contributors to any blog. If you’d like to invite others to publish posts or help approve comments on your blog, you can invite them to be a Contributor…

  That’s encouraging, but I cannot add one of my other WordPress accounts as a Contributor like I could before. As an administrator, I need to be able to see what other roles are seeing in order to help them. I have been to the documentation pages you mention, but get stuck here:

  Your new user will now be able to access your blog by visiting the My Blogs section of their dashboard when they log in to WordPress.com.

  I cannot find the liahonalocalpages blog I was invited to in my other account’s blog list after clicking on the Accept button in the email. I have two or three other blogs there. Is there a limit?

  Thank you for your help and direction, even if it does not appear to make any difference yet.