Using a registered domain name
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I am trying to get started building a website with a domain name purchased from Godaddy.com. Unfortunately, I keep getting redirected through the startup process when I select the option to use an already registered domain. I have read the articles about resetting the domain name, but I first need info from WordPress to do so. I cannot get any information from WordPress because I can’t set up or purchase a website. Any suggestions?
The blog I need help with is: (visible only to logged in users)
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I have been noticing some folks experiencing issue with the steps required to upgrade. If you enter the domain URL before selecting the plan this can get you caught up in a loop.
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @bwisehilo, sorry you’re having trouble.
First, choose a plan here:
https://wordpress.com/plansThen you can use the domain credit at https://wordpress.com/domains – or if you have trouble, you can get in touch via chat at http://wordpress.com/help/contact and we can help add the domain with you.
Also, if your domain is registered elsewhere, be sure to update its settings to point to our servers, and wait a few hours for that to take effect.
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