Using app for existing site

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  jamijazz · Member · Apr 2, 2021 at 6:20 am

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  Hi. I have an old site that I would like to revamp. I downloaded the app as I thought that would be the easiest way to edit my existing site. But it doesn’t seem to be able to find the site. Am I missing something?

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  staff-mckluskey · Staff · Apr 2, 2021 at 9:52 am

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  Hi there!

  What is the address of the site in question?

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  jamijazz · Member · Apr 2, 2021 at 10:06 am

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  Thanks it’s http://www.jamilsheriff.co.uk

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  staff-mckluskey · Staff · Apr 2, 2021 at 11:13 am

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  It looks like you’re logged into an incorrect account; the site has been created under a different email address. You’ll want to log in with the correct address in the app to be able to manage that site.

  If you don’t remember the credentials, check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/.

  I hope that helps :).