Uso de Dominio
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El 23 de marzo compré el dominio mexpert.org pero mi página de wordpress sigue apareciendo con el antiguo dominio mexpertdotorg.wordpress.com.
Quiero ya usar el dominio que adquirí, ¿cuál es el siguiente paso? ¿Qué tengo que hacer?The blog I need help with is: (visible only to logged in users)
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Hi there,
Although your purchase went through, there was a glitch that prevented mexpert.org from registering under your account. We apologize for that. Can you try purchasing the domain again? We have added paid credits to your account so that you are not double charged for the domain.
Please let me know if you have any questions.
Thanks! -
Hello! Sorry, but you will comprehend that I cannot longer trust on that. I’m not going to put on risk more money again. Above all, because is my employer’s money, and I can’t ask her to do that.
How is that the domain’s configuration can take until 72 hrs (as you prevent in the purchase confirmation mail), but you give only 48 hrs for refunds? Again, sorry, but I really need you guys work on the refund, because is my job what is on gamble now for this error.
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Hey there,
Hello! Sorry, but you will comprehend that I cannot longer trust on that. I’m not going to put on risk more money again.
Again, you will not have to pay again, we added credits to your account so that you will not be double charged.
Again, sorry, but I really need you guys work on the refund, because is my job what is on gamble now for this error.
I would be happy to provide a refund, but would you like to register the domain again? You will see credits under your account while checking out – you will not have to pay for the registration. if not, let me know, and I’ll refund the purchase.
Thanks!
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I understood that, but we don’t want to do it through WordPress anymore. Most of all, because of the incongruity between domain’s configuration time and the established for claims.
We are asking for the refund, thank you.
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Hi there,
I have refunded your purchase for you. It can take 7-10 business days for the refund to reflect on your bank statement.
How is that the domain’s configuration can take until 72 hrs
It can take up to 72 hours for dns propagation to occur in general (usually in regards to mapping a domain from another host), but outside a few exceptions, it normally never takes that long. When you’re registering a site for a WordPress.com blog, the configuration is usually immediate.
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