Usps

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  pawgonegoodllc · Member · Sep 30, 2020 at 7:50 am

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  Hi,

  So I purchased the Usps plugin. And it’s not working properly. Both me and my developer have reached out about this issue several times now. I have three products with two sizes each: 2oz and 10oz.

  Here are the sample bags the dimensions of those bags
  9x14x4 cm sample weight is 2 oz
  15x23x9 cm regular weight is 10oz

  The rates are not correct. I have even verified the exact dimensions and weight with the post office. Also there is no way to take the tax off the shipping without taking it off the product.

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  staartmees · Member · Sep 30, 2020 at 7:53 am

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  wordpress.com is in no way related to the developer of that plugin. As you paid the developer also for support, it’s up to him to solve this problem.

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  pawgonegoodllc · Member · Sep 30, 2020 at 8:18 am

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  I paid WordPress for their plug in they couldn’t explain to my developer how to fix the issue…if i by a tv from Walmart and it doesn’t work I’m
  Not blaming Walmart I’m blaming the manufacturer of the tv

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  staff-mckluskey · Staff · Sep 30, 2020 at 8:28 am

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  Hi @pawgonegoodllc,

  You’ll want to open a ticket directly from https://woocommerce.com/my-account/create-a-ticket/. Their support team will get back to you.

  Here, we can only help with sites hosted on our servers. As @staartmees mentioned, we are not able to help with plugins created by third-parties.