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Forums / Valid credit cards are insta-refused

Valid credit cards are insta-refused

  • Unknown's avatar
    thirdlawsales · Member · May 6, 2020 at 2:20 am
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    Trying to add a valid credit card to my account (I’ve tried two), and they are instantly declined with “There was a problem with your credit card. Please check your information and try again” much too quickly for any network activity. It’s got to be a JavaScript rejection. Thoughts? I tried both Safari and Chrome, with two different totally unrelated cards that are of course fine.

  • Unknown's avatar
    thirdlawsales · Member · May 6, 2020 at 4:00 am
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    To expand just a little, I’m seeing exactly what this fellow saw a couple weeks ago, right down to the fact that my real purpose in adding a credit card is to enable woo commerce shipping. So probably the same issue. He never posted his resolution however:
    https://wordpress.com/forums/topic/i-cannot-add-a-valid-credit-card-to-my-manage-purchases-profile/

  • Unknown's avatar
    thirdlawsales · Member · May 6, 2020 at 5:23 am
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    Update: Two things, first it’s annoying you cannot simply a thread if you decide you don’t need it – especially if it has no replies. Second: The problem, no thanks to the WordPress.com error message, was that the email address it associated with that particular WordPress account wasn’t confirmed yet. I confirmed the email, and it immediately resolved the issue.

  • The topic ‘Valid credit cards are insta-refused’ is closed to new replies.

Tags

  • Add a card
  • credit card
  • Manage Account

About this topic

  • In: Support
  • 1 participant
  • 2 replies
  • Last activity 6 years
  • Latest reply from thirdlawsales

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