Valid phone number and 2-step auth
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I’m trying to activate again the Two-Step Authentication, but when I enter the phone number, it says it’s not valid. Well, my phone number is valid. Do you have any idea how to solve this problem?
The blog I need help with is: (visible only to logged in users)
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I would suggest double checking your all your digits and making sure you have the right code, whether it be through sms or the phone app.
It is a straight forward process, so I would just suggest trying again
Cheers
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Forgive me for being plain, but please save me and other people who may face the same problem unwise answers. I raised the issue and expect a solution from WordPress staff, because the refusal of some numbers from a certain phone service provider is a WP kind of “bug”, not a problem of double checking. I’ve entered three different valid phone numbers of the same provider and WP refuses to accept each of them. And I don’t think WP expect its users to change phone service providers only to use WP security tools.
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When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thank you for the update.
I’m going to close this thread but you can reply to my email with any other questions.
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