Validation email and sms

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  sukoonnat · Member · Jan 3, 2026 at 7:00 am

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  hello,
  since I am handing my account to site manager, I added recovery email and number, but I am not receiving validation emails or sms, also I couldn’t authorize 2 step verification, I am not sure what is the problem, please help.

  The blog I need help with is: (visible only to logged in users)

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  devasheeshkaul · Staff · Jan 3, 2026 at 2:24 pm

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  Hi @sukoonnat! Could you please double-check and confirm that the recovery email and phone number you added are valid and fully operational? Also check your spam/junk folder for your recovery email in case the email ended up there.

  Also, when you try to set up two-step verification, does it show any error messages? If so, could you share the exact error you see? This will help me investigate the issue further and guide you on the next steps. Thank you!