Validation error: PayPal amount does not match

  • Unknown's avatar
    thetailoredhound · Member ·

    I feel like I am banging my head against a brick wall as I can’t find the answer in the forums.
    Order came in last night
    Then I get this message:
    Validation error: PayPal amount does not match

    The customer has paid via paypal and has been charged for 2 shipping, one for each item purchased. Hence the error as the order total was £49 and she was charged £52 from Paypal

    What’s driving me mad is there seems to be conflicting information and I’m getting confused
    Option 1 says a ‘setting’ in Paypal that needs changing so it doesn’t take a second shipping – this I can’t find unless I set up another API to intergrate paypal with my website

    Option 2 change a setting on my site – can’t find, there is no VAT or a ‘add only one shipping’

    Option 3, change geo location with Maxmind. did this and once the key was loaded my site crashed completely

    Plug in I’m using is
    WooCommerce PayPal Checkout Gateway

    I would be grateful for any pointers as I had to backup my site to 24hrs ago and lost the order that was there

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    Please contact WooCommerce Support about this via https://woocommerce.com/contact-us/

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