variable image error

  • Unknown's avatar
    alleskleider · Member ·

    i create multiple variable product and every product i upload proper image resptive color and size. my issue is if i select the men’s sweatshirt i try to choose color and size the product image was display polo t shirt. what is the excat issue. how can i clear this. eve i update the wordpress and plugin also but still is not working.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • jmills39 · Staff ·

    Hello,

    I see you’re experiencing an issue with your variable products, where selecting a color and size for a men’s sweatshirt displays an incorrect image, such as a polo t-shirt. You’ve mentioned that you’ve updated WordPress and your plugins, but the issue persists.

    Since your site is a WordPress.org site, this issue falls outside our regular scope of support. However, if your products are created using WooCommerce, I recommend reviewing the documentation here.

    Additionally, if you migrate your site to WordPress.com, we can offer more direct support, including helping to resolve issues like this. We are currently offering a free migration service, which you can request here.

    For more information on the differences and advantages of WordPress.com vs WordPress.org, please read this comparison.

    If you have any questions or need further assistance, please let us know. We are here to help.

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