Variable Products allowing Customers to select unable options

  • Unknown's avatar
    automotivecustomlighting · Member ·

    Hello,
    Having issue with variable products. I have 3 attributes with a few drop down variations. The issue im running into is when the customer selects 2 of the attribues on the third option it should hide all the none applicable options. Example, I have 5, 8, 12 LED option. If i select 12 LED option, under the next two attributes it should only display options related to 12 LED. BUT it does not, it shows all variable options even if it is not an option. If the customer picks an option not available it will say Sorry, no products matched your selection. Please choose a different combination. Then the customer has to play the guessing game to figure out what combinations of options is available because for what ever reason the Variable Products does not high invalid combinations.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi, it looks like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our Business or eCommerce plans), so we’re not your best point of contact. The good news is that help is available by contacting WooCommerce in this forum:

    https://wordpress.org/support/plugin/woocommerce/

    The folks over there are familiar with WooCommerce and in the best position to assist. Hope this helps point you in the right direction!

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