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  4evershopit · Member · Dec 15, 2024 at 4:56 pm

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  Hi I’m Martina and since April I opened my site 4evershop.it through woocommerce,

  I need to see all my monthly invoices that I received from April to October, unfortunately from the emails you sent me with the reports of the month I can’t see any invoice, can you help me?

  If I open the e-mail link it sends me on this page ‘error’

  Thanks in advance

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  carmochloe · Member · Dec 15, 2024 at 5:28 pm

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  The website that you are discussing does not seem to be hosted on WordPress.com If this is a self-hosted WordPress website with WooCommerce installed on it and if you are trying to check your order history you can do that from the orders tab on your WordPress dashboard. If you are trying to do something else, could you tell more about it?

  Since you mentioned receiving some invoices, could you share a screenshot of one of them with personal information redacted?

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  justjennifer · Member · Dec 15, 2024 at 5:35 pm

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  Hi there @4evershopit Please contact WooCommerce’s support directly for help with this issue.

  If you have a paid WooCommerce extension you can open a ticket at https://woocommerce.com/my-account/create-a-ticket/

  If not, you can find help in their forums https://wordpress.org/support/plugin/woocommerce/

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  justjennifer · Member · Dec 15, 2024 at 5:37 pm

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  @carmochloe If you haven’t had a chance yet, I warmly recommend you check out our volunteer guide https://wordpress.com/support/wordpress-com-volunteers/ Cheers!