VAT not valid

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  xxiiincb · Member · Jan 6, 2026 at 8:50 pm

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  I am trying to buy a website domain but when I enter the VAT details about the company, this error message appears “Your VAT details are not valid. Please check each field and try again.”. How can I solve this?

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  sainathpoojary · Staff · Jan 8, 2026 at 8:47 am

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  Hi there,

  I am sorry to hear you are hitting a roadblock with the VAT validation! That error usually appears when our system cannot communicate with the validation database, or if the country selected does not match the VAT ID.

  Could you please try these two steps?

  1. Check the VIES Tool: Please verify if your VAT number is showing as “Valid” on the official European Commission VIES tool.
  2. Verify the Country: Ensure that the country you selected in the billing address form matches the country code of your VAT ID exactly.