Verification Code Trouble

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  amazetheworld123 · Member · Jan 26, 2017 at 7:33 am

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  WordPress is sending me verification codes for no reason
  My mobile no is [redacted by mod]

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  kokkieh · Staff · Jan 26, 2017 at 2:40 pm

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  Hi there,

  Can you please log out of your WordPress.com entirely and then log back in? Once you verify with the code and select the “Remember me for 30 days” option you shouldn’t receive any more codes.

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  amazetheworld123 · Member · Jan 26, 2017 at 3:05 pm

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  I just did that to post the above query

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  kokkieh · Staff · Jan 27, 2017 at 9:11 am

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  Hmm. I don’t see any record that we’ve sent you codes at all in your account logs.

  Are you still receiving codes? If so, please try disabling 2FA and then try reactivating it, maybe using an authenticator app instead of SMS.

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  amazetheworld123 · Member · Jan 27, 2017 at 9:13 am

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  I got verification codes on Jan 17,19&26

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  kokkieh · Staff · Jan 27, 2017 at 9:28 am

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  Those don’t show in your account at all.

  It could be that someone else is trying to log into your account, so it might be a good idea to update your password both on WordPress.com and your email account.

  https://wordpress.com/me/security/

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  amazetheworld123 · Member · Jan 27, 2017 at 10:44 am

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  K thank you