Verification E-mail not sent

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  supercalifragalisticexpialadocious · Member · Jul 28, 2017 at 2:57 pm

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  I never got my verification email and have requested for it to be resent many times though it still has not come.
  Thank you for your time.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 28, 2017 at 5:19 pm

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  Will you please confirm that the email address here https://wordpress.com/me/account is correct.

  If you cannot locate the email verification check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supercalifragalisticexpialadocious · Member · Jul 28, 2017 at 6:40 pm

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  Thank you, I appreciate the help.

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  staff-doublebassd · Staff · Jul 28, 2017 at 8:28 pm

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the inconvenience. However, I have fixed the issue on our end, so you should be ready to go. Let me know if you have any questions.

  Thanks!

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  supercalifragalisticexpialadocious · Member · Jul 28, 2017 at 8:41 pm

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  Thank you very much!
  This issue was minor and did not cause any disruption. Thank you for addressing it so quickly I appreciate it.

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  staff-doublebassd · Staff · Jul 28, 2017 at 8:48 pm

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  You’re welcome!

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  theresamagdalenahein · Member · Aug 21, 2017 at 11:26 am

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  I have the same problem, if somebody could help me aswell, that would be great.

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  staff-doublebassd · Staff · Aug 21, 2017 at 3:26 pm

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  Hi there,

  I have checked your account and saw that your account was already activated. Are you having trouble accessing your account? Let me know, thanks!

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  mrsbrisenosenglishclass · Member · Aug 27, 2017 at 4:11 am

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  Please help! I am trying to edit menus and it tells me I can’t do that until I’ve confirmed my email address. I click resend verification email, and the email never arrives.

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  kokkieh · Staff · Aug 28, 2017 at 8:19 am

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  @mrsbrisenosenglishclass

  We’ve sent you an email to help with this.

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  gamersguildnz · Member · Sep 3, 2017 at 11:04 pm

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  Hi there same issue account: gamersguildnz. Any help would be greatly appreciated.

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  kokkieh · Staff · Sep 4, 2017 at 9:54 am

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  @gamersguildnz

  Looks like you were able to verify your account a few minutes after posting here.

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  activeeastherts · Member · Oct 2, 2017 at 9:35 am

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  I have the same issue. I set my account up over the weekend and still no confirmation email?

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  kokkieh · Staff · Oct 2, 2017 at 9:56 am

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  @activeeastherts

  I’ve sent an email to the address connected to your account. Please let me know if you don’t receive it.

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  skarscarson151017 · Member · Oct 15, 2017 at 10:00 pm

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  I created an account (username SkarsCarson) and set it up, but never got my verification email and have requested for it to be resent many times though it still has not come.

  The blog I need help with is skarscarson.wordpress.com

  I tried resetting the password, but it says my email isn’t registered. I have other blogs with two additional emails, can you please assist in helping me recover the account above?

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  gemmacevans · Member · Oct 16, 2017 at 9:42 am

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  Hi skarscarson151017,

  Please log out of your skarscarson151017 account, then login as skarscarson and double check whether the email address on the Account Settings page is correct.

  Let me know once you’ve done so.

  Thanks!

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  skarscarson151017 · Member · Oct 16, 2017 at 2:44 pm

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  Hi! I would, but it won’t let me log in. It says password is incorrect when I type on my username skarscarson and my pass. When I tried to reset the password, it originally said my email wasn’t registered so I might have entered a wrong letter in my email by accident.

  So when all this happened, I created a Google account and it gave me that weird skarscarson151017 address so I could type on this forum. I need to regain access to @skarscarson, but it just won’t let me do that. Please help!

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  gemmacevans · Member · Oct 17, 2017 at 8:47 am

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  Hi skarscarson151017,

  I can see another member of staff is now helping you with this by email — we’ll continue to help you there.