Verification Email

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  cnyconstructionllc · Member · Feb 5, 2021 at 7:15 pm

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  I need the verification email resent, my site is showing as inactive because I need to confirm the email address I changed the site to and didn’t do it prior to the link expiring. Could you resend it please?

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  staff-doublebassd · Staff · Feb 5, 2021 at 8:33 pm

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the inconvenience. However, I have fixed the issue on our end and activated your account, so you should be ready to go. Let me know if you have any questions.

  Thanks!

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  cnyconstructionllc · Member · Feb 11, 2021 at 5:56 pm

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  It is still not published. Please resolve this ASAP. Customers can not visit my website.

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  staff-blorbo · Staff · Feb 11, 2021 at 6:41 pm

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  Your account is definitely active. What exactly are you having trouble with?

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  cnyconstructionllc · Member · Feb 11, 2021 at 7:24 pm

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  When anyone searches for my website they get an error that I haven’t confirmed something. It’s CNY-construction.com

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  helper-heroponriki · Member · Feb 11, 2021 at 8:34 pm

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  Can you provide us with a screenshot that shows the error in question and we’ll see if we can help with that?

  If you’re not familiar on how to take a screenshot, this support document will help explain how to make one:

  Take a Screenshot

  Thanks!

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  helper-heroponriki · Member · Feb 11, 2021 at 8:47 pm

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  I forgot to mention that this is the support forum for our free sites, but your Business Plan upgrade includes priority live chat support that you can access 24 hours a day (except major holidays).

  With this in mind you are encouraged to reach out to us that way, and we can take a closer look at your issue in real time. No need to wait for a reply in the forums:

  https://wordpress.com/help/contact

  You would need to be logged into the WordPress.com user account that owns your site’s upgrade to access priority support.