verification email not coming in

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  nolaceremonies · Member · Jan 5, 2016 at 3:34 am

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  I have checked spam and social folders, there is no email from WordPress. Please help.

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  mattdog99 · Member · Jan 5, 2016 at 6:20 am

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  Ive been having the same problem.

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  autarkist · Member · Jan 5, 2016 at 11:50 am

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  me too, I complained about it but no one gives a shit.
  I think you have to ignore it. I work now for a year like this

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  nolaceremonies · Member · Jan 5, 2016 at 12:21 pm

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  I am unable to publish my page without it.

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  mattdog99 · Member · Jan 5, 2016 at 5:25 pm

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  I can only publish when in private which isn’t exactly what I want to do. My site is stonewallblog.wordpress.com if anyone on the staff can help.
  The problem again is that the activation email won’t send to my email so I can’t validate. I don’t know if the problem is I have a gmail or what.

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  timethief · Member · Jan 5, 2016 at 5:27 pm

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  @nolaceremonies

  Hello there,

  If your account was not already active, you wouldn’t have been able to post here.

  Please check your spam filter. If you are having trouble receiving email through a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/

  If that is not the case and you still are not successful logging into your blog, please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Jan 5, 2016 at 5:56 pm

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  @nolaceremonies,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the convenience. However, I have fixed the issue in our end, so you should be ready to go. Let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Jan 5, 2016 at 5:58 pm

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  @mattdog99,

  Same issue with your account. It’s an old bug we are dealing with that prevents activation e-mails from being sent out to certain users. You should be all set now!

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  mattdog99 · Member · Jan 5, 2016 at 6:03 pm

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  Thank you so much. everything is working fine now

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  staff-doublebassd · Staff · Jan 5, 2016 at 6:05 pm

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  @autarkist,

  I see that another staffer was able to help you with your account.

  Please let us know if you have any questions. Thanks!

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  ariellealdendanforth · Member · Jan 8, 2016 at 4:16 pm

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  hello!

  i am having the same exact problem. i have been waiting with no luck for the verification emails for about 2 weeks. i have checked spam/all folders. i posted about this independently but did not get a response :( hoping you can help resolve this issue so i can publish my posts?

  thank you!

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  staff-doublebassd · Staff · Jan 8, 2016 at 11:15 pm

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  Hi there @arielle,

  I see that you were able to make your first post which indicates that you verified your e-mail. Great!

  Let me know if you have any other questions or issues.

  Thanks!