verification of purchase

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  athascapitalnc · Member · Jan 21, 2015 at 6:21 pm

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  i bought a Business package and it’s not activated or is deactivated.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 21, 2015 at 11:52 pm

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  Hi there,
  What do you see at these two locations?

  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/billing-history/

  I also tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gracejiyoung · Member · Jan 22, 2015 at 12:09 am

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  Hi there,

  I’m not seeing this purchase in this account. Do you have another account under another username/email? Let me know if you don’t. I can take a further look via other methods.

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  athascapitalnc · Member · Jan 22, 2015 at 11:51 pm

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  Thank You Grace,
  email used is (email visible only to moderators and staff)

  domain purchased is http://www.laurasiacapitalgroup.com.

  Please advise..help

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  gracejiyoung · Member · Jan 23, 2015 at 12:10 am

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  Hi there,

  It looks like the domain is not registered and it is currently open for purchase. I checked that email and found that there were no upgrades there.

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  athascapitalnc · Member · Jan 23, 2015 at 12:14 am

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  thanks I appreciate your prompt response :)

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  gracejiyoung · Member · Jan 23, 2015 at 12:23 am

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  You’re welcome.