verify email address not working

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  michaeldeniscurran · Member · Oct 12, 2015 at 5:23 am

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  Hi There, I am trying to update my sight and am being asked to confirm my email address. I am clicking the link for the email to be re-sent but am not receiving anything. Can you help?

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Oct 13, 2015 at 12:22 am

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  Hi,
  Have you looked for the activation email in your spam filter? If you use Gmail or Google Apps, please have a look at this support page for assistance: https://en.support.wordpress.com/email-notifications/gmail-issues/

  Did you use the correct email? You can check it at account settings. If the email is incorrect, update it and click the Save Account Settings button. There’ll be a message saying that there’s a pending change. Check your inbox for the confirmation email and click the link within to verify your email address.

  If none of that works, add “modlook” to the tags for this thread to let WordPress.com staff know that you need assistance with this issue.

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  jiyounglee2014 · Member · Nov 4, 2015 at 9:13 pm

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  I am experiencing the same problem:verify email address not working. I checked the spam box, and there is nothing in it.

  jiyOung.wordpress.com

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  submit447 · Member · Nov 4, 2015 at 9:33 pm

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  Same here. Followed all the steps. No verify email.

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  supernovia · Staff · Nov 5, 2015 at 4:09 am

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  @submit447 I’ve just verified that you’ve got a confirmation email on its way.

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  supernovia · Staff · Nov 5, 2015 at 4:09 am

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  @michaeldeniscurran We’re having to confirm yours manually. I’ll send an email via helpdesk ticket. Cheers!