Very huge bug: Autosave/Backup – Restore Issue

  • Unknown's avatar
    dakrolak · Member ·

    This happens daily, but I keep getting the message: The backup of this post in your browser is different from the version below. Restore the backup.

    At times (most) there is not a difference at all in the backup. The ‘Revisions’ tab is also messed up.

    Using Chrome, Windows, and the old version, not your newer (even buggier) Post Editor.

    Yesterday I did no less than 50 posts, and during this process, even after hitting update, this message at top keeps popping up. Often times I just navigate away from the pages without making the changes, but even the link is clicked & backup ‘restored,’ the button hit to save, THE SAME MESSAGE pops up again.

    This has been happening occasionally for over a month, but has gotten particularly bad recently.

    Is there a patch coming soon, were you aware? This really ruins the posting/editing experience on your platform.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    The Admin login link for that site is

    http://dakrolak.wordpress.com/wp-admin

    The saved draft posts are found at
    http://dakrolak.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=post

    The saved draft pages are found at
    http://dakrolak.wordpress.com/wp-admin/edit.php?post_status=draft&post_type=page

    Staff are working on improving post and page revisions. The most recent 25 revisions are available for posts and pages.

    If you cannot restore from your browser, or locate a revision, or restore from Trash then the content has been lost and cannot be recovered.

    re: recovering a lost post or page
    Please go to https://wordpress.com/post with the same browser and see if it offers to restore a post. If a restore button appears, that means a local copy was saved in your browser and you may be able to recover it.

    If the post was created on the dashboard of your own blog at Dashboard > Pages > Add New then you ought to be able to recover a lost post or page from revisions if needed.
    http://en.support.wordpress.com/posts/post-revisions/
    http://en.support.wordpress.com/posts/page-revisions/

    See also if applicable > restoring from trash http://en.support.wordpress.com/trash/#restoring-from-trash

    I recommend:
    1. Always create your posts on the dashboard of your own blog at
    Dashboard > Posts > Add New and pages at Dashboard > Pages > Add New
    If you have cookies enabled on your browser your preference will be saved unless or until your clear your cookies, and it will take you to the classic editor automatically every time you create a new post via the drop-down menu in the black admin bar or edit a post via the edit button on the blog itself.

    You cannot deactivate the new editor but you do not have to use it. For locating the ways and means of accessing the legacy or classic pages for creating posts, editing posts, and viewing stats see here > Navigating the Classic WordPress.COM interface http://onecoolsitebloggingtips.com/2015/04/05/navigating-the-classic-wordpress-com-interface/

    2. Immediately after creating a post and entering a title click the save draft link. Thereafter, “click save draft” frequently.

    3. Always allow pages to fully load before clicking any other links.

    4. Never leave a post or page open for content creation or editing and walk away from it, or open another tab in the same blog and work on something else while it is still open. Save it properly and return to edit it later.

    5. Use an offline blog editor so you have backups on your own computer http://en.support.wordpress.com/xml-rpc/

    If you were using the app you could report that here https://apps.wordpress.org/support/

  • Unknown's avatar
    timethief · Member ·

    P.S. If what I posted above is not helpful then you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    dakrolak · Member ·

    This was absolutely off topic of the bug I’m experiencing but appreciate your taking the time. I do everything you say, in the proscribed way you say them. There is a bug, that constantly tells me ~ AFTER hitting the save or publish button ~ that there is a backup / autosave version, sometimes it is an old one (or often NO CHANGE AT ALL), and not helpful, restoring it changes the things I just corrected or saved.

    So while I thank you, it isn’t the issue that I’m experiencing. While I can appreciate you are a long time blogger, and seem to be somewhat knowledgeable, if you ever need a case study or consultation as to why your blog could use updating, and is in sore need of Information Architecture & UX/UI design, please feel free to hire me.

    Having built websites since 1996 & worked for Fortune 500 companies, and had a thriving tech consultancy since 2002, it could be of great use to you and your website.

    Cheers, D

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