Very Poor Customer Support!

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  bassrb7756f15a86aea4 · Member · Aug 20, 2019 at 1:06 am

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  The deliberate lack of direct access to customer support is very poor. I paid for a plugin. There was absolutely no problem taking my money! The plugin does not appear to be working. I cannot reach anyone or communicate in any way with WooCommerce to try and find a solution. I am thinking that I made a very poor choice for hosting this Web portal!

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  musicdoc1 · Member · Aug 20, 2019 at 4:36 am

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  Hi,

  Here’s the WooCommerce Contact Us page: https://woocommerce.com/contact-us/. Does the issue that you describe pertain to a WordPress.com account and site?

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  musicdoc1 · Member · Aug 20, 2019 at 4:37 am

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  If so, then what is the site address (URL)?

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  fstat · Staff · Aug 20, 2019 at 7:34 am

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  Hi there,

  Can you please let us know the name of the plugin that you paid for so we can point you in the right direction of getting support?