Very Poor Instructions

  • Unknown's avatar

    I am totally lost. It assumes I know what your talking about. There leaps and jargon you presume we know. There is no starting point that is understandaable, nor when following instructions what the result looks like. ABSOLUTELY NO STEP BY STEP INSTRUCTION and the results there of. Very displeased.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Here is a sort of “quick start” article about WordPress.com:
    http://en.support.wordpress.com/get-started/
    Here is a very useful tutorial to get yourself acquainted with WordPress.com:
    http://learn.wordpress.com/
    And here is a lexicon to help you with the meanings of the jargon:
    http://en.support.wordpress.com/lexicon/

    Support articles are searchable and found here:
    http://en.support.wordpress.com/

    Also remember that when you have a specific question, we volunteers are here to help you.

    And you can search the forum tags you see on the right to see if your question has already been asked:
    for example:
    https://en.forums.wordpress.com/tags/newbie
    or for a multi-word search term:
    https://en.forums.wordpress.com/tags/use-hyphens-between-words

  • Unknown's avatar

    The tutorials 1tess linked should get you started. Beyond that, if you need assistance with any step in the process of setting up your site, please just let me know. I’d be happy to help you out.

  • Unknown's avatar

    Wholeheartedly agree!
    Not everybody in the world is computer savvy but still needs a blog.
    And most of all, need the Reset option!
    Never saw worst instructions.

  • Unknown's avatar

    Please let me know where the instructions fail, and how I can assist you.

    What do you mean by “reset option”? What would you like to reset?

  • Unknown's avatar

    Ciro Here.

    I cant find the words to decribe how poorly WordPress instructions are.

    1) the prompt screens are so busy it only confuses a nembie. (by the way I have over 20 years programming interactive displays, and I’ve never experienced anything so amateurish. I dont mean aqny disrepect, but there you have it.
    2) After ghetting past registering, you skip the basics and launch into a lot of gobbly-gook instead step-by-step setting up the page theme.
    3) Setting up the page is another frustration — after a prompt and selection, there’s no indication has been executed, nor instruction on how to view the results, and how to change it. There is absence the basic practice of allowing the user to check the results and the option to make changes.
    4) How will users access my site and how can I teel waht it looks like?
    5) There are no sample illustrations of how comments are posted, how I would edit them! Instead you simply crowd a sceen witha bewildering array of choices than truly dont make this complex effort worth it.

    Having said all that and if instruction in a logical sequence is available, I am willing to give it one more try. Ciro

  • Unknown's avatar

    Perhaps you will find the step by step learn WordPress.com blogging tutorial Staff have linked to the bottom of you Admin page to be helpful.

  • Unknown's avatar

    Sorry about the typo. Ciro

  • Unknown's avatar

    I am very sorry you dislike our support documents.

    If you cannot find the information you need in our documentation, we are all willing to lend a hand. However, criticizing our documentation doesn’t do much to let us know where you need assistance.

  • Unknown's avatar

    http://cirovv.wordpress.com/ :

    cirovv.wordpress.com is no longer available.
    The authors have deleted this site.

  • Unknown's avatar

    jackiedana,

    Mycriticism was intended as feed-back, please dont take offense. As a former interative system designer and programmer, I speak with some knowledge.
    1) I could not, after setting up the account begin selecting my blogs theme of my choice; reviewing its appearence on my blog or what a viewer would see.
    2) Never getting past that I would then want to set-up topics and then see what it looked like on my blog and what a viewer would see, and on and on, one step at a time.
    3) The tutorials were not imbedded within WordPress, requiring me to go out of WordPress then go back and forth to execute the instructions which by then got very fruistration. I asked for support at least 3 times only to be referred to another supposed tutorial that was as frustrating.

    I wanted to set up a blog, but WordPress made it impossible for me — I dont believe WordPressed wanted me to, but to demonstrate that the more complicated the better.

    4) I know as a programmer that the tutorial can and should be within the WordPress program as a subroutine to accomplish the initial set-up.
    5) The tutorials lacked a prompt and result display.
    6) The only easy part of WordPress was setting the account, after that WordPress dump me into a jumble of meaningless options and jargon.

    Ciro

  • Unknown's avatar

    Well, thanks for your feedback. If you’d like to try it again, I promise it doesn’t need to be so complicated, and if you need a hand through part of it, please let me know.

  • Unknown's avatar

    That’s very nice of you jackiedana. I will give it another try but how do I connect with you as I go along? Ciro

  • Unknown's avatar

    You can post a new thread here at any time with your questions. If you tag it modlook, someone on our team will see it and be able to assist you.

  • Unknown's avatar

    This is what I mean jackiedana — what is a “tag it modlook”? where and how in the process do I “tag” something? I’m still at the point of trying to set up a theme. There is a disconnect with supposed tech support and the user. I miss understood, I thought you were going to walk me through, but your giving me the same old, same old. Thanks buy no thanks. Ciro

  • Unknown's avatar

    I’m still at the point of trying to set up a theme.

    The only themes you can use on a free hosted WordPress.com blog are those found here > Appearance > Themes and showcased here > http://wordpress.com/themes/

    You can quickly and easily change themes to another one found here http://wordpress.com/themes/ and no data will be lost or negatively affected by the change. The only time you may have to do some work is if your are changing to a dramatically different theme and have to resize images and/or if you have done any CSS editing.

    Provided you are logged in as Admin under the same username account that registered the blog go to Dashboard > Appearance > Themes and browse themes until you find one you like and click “activate” or type in the name of the theme you want to use and
    click the “activate” link when it appears.

    After you change your theme all you need to do is go here Dashboard > Appearance > Widgets > Inactive Widgets and re-install them where you want them to appear. The widget contents and settings will be the same as they were prior to changing themes.

    I believe the step by step learn WordPress.com blogging tutorial Staff have linked to the bottom of you Admin page may be helpful.
    http://learn.wordpress.com

  • Unknown's avatar

    what is a “tag it modlook”?

    It’s a tag one puts in the sidebar of a thread that requires Staff attention. Read more here: https://en.forums.wordpress.com/topic/wordpresscom-forums-code-of-conduct?replies=1

  • Unknown's avatar

    This poster is so dead on about WordPress. This shit is insane.

  • Unknown's avatar

    marketsplatter, if you have a question about how to use WordPress.com, please feel free to post a new thread and we’ll be happy to help you out.

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