Very Slow Response

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  hesspatrick1 · Member · Jul 20, 2022 at 1:37 pm

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  Our website has become very slow (response time is measured in minutes). The WordPress dashboard site is working the same way. Moving between menu items typically times out multiple times before rendering the new page. The Linux server (hosted in Azure) reports back as no issues. This seems to be happening since we activated the Elementor plug-in, but deactivating it doesn’t seem to help.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  chummypixels · Member · Jul 20, 2022 at 1:49 pm

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  Hi there,

  Could you share the address of the site you need help with? This would enable us to assist you better.

  Please note that we are able to provide support only for sites hosted with WordPress.com.

  If your site is using the open-source WordPress.org software, you could visit the support forum at
  https://wordpress.org/support/forums/

  You can learn about the difference between WordPress.com and WordPress.org at
  https://wordpress.com/support/com-vs-org/

  I hope this helps!

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  hesspatrick1 · Member · Jul 20, 2022 at 2:03 pm

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  This is the link for the site. /a>

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  hesspatrick1 · Member · Jul 20, 2022 at 2:04 pm

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  https://memoro/healthcare

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  chummypixels · Member · Jul 20, 2022 at 2:21 pm

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  Thank you for sharing.

  It seems https://memoro/healthcare is using the self-hosted WordPress.org version.

  We are only able to provide support for sites hosted with WordPress.com.

  You could visit the support forum for WordPress.org at
  https://wordpress.org/support/forums

  I hope this helps!