Video banner won’t load

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  fazelessart · Member · Feb 16, 2024 at 1:47 pm

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  I have a video banner in elementor. It won’t load, only appears when I’m editing the page. Please help. I have deactivated all plug ins, I have cleared the browser cache too, nothing works.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 20, 2024 at 1:24 am

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  Hi there,

  Elementor is a 3rd party “page builder’ style editor that completely replaces the default page editor we are trained on.

  Because of this, we are limited in how we can help, since we are not familiar with the code of this plugin. The good news is that you can find help from the Elementor team directly here: https://elementor.com/support/

  Hope that helps. Please let us know if you have any more questions.