Video clicks not logged in Jetpack stats

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  sharepointbabe · Member · Nov 29, 2023 at 2:45 pm

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  Hi! We have Jetpack installed on our site. We use the Streamit template to display our locally saved videos. Each page has one link to a trailer and another link to the movie. Now, the stats in Jetpack ONLY shows the trailer clicks, not the movie. Please advise! Thanks!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  sharepointbabe · Member · Nov 29, 2023 at 2:46 pm

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  The site I need help with is not the one listed in the post above. It is on zeezome.com Thanks!

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  melronmas10 · Member · Nov 29, 2023 at 3:58 pm

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  Hey,
  Your website doesn’t seem to be hosted on WordPress.com. This forum is only for WordPress.com hosted sites.

  Try posting your comment on the WordPress.org forum. Link here.

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  supernovia · Staff · Nov 29, 2023 at 11:17 pm

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  Hey there @sharepointbabe, if you’ve got a Jetpack upgrade, you can reach Jetpack support directly here, otherwise the Jetpack forum itself may be your best bet. Here’s a direct link:

  
  https://wordpress.org/support/plugin/jetpack

  From what I gather, Jetpack definitely includes stats for VideoPress videos. I’m not positive whether it integrates with other video streaming services, but their support will know more. Good luck!

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  sharepointbabe · Member · Nov 30, 2023 at 7:59 am

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  Thank you i have posted in the Jetpack forum and hope that someone can answer this. We cannot be the first ones who has a trailer and a movie link on the same page… Thanks!