Video error: .mov file works in media library but not working in post preview
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I signed up for WordPress Premium today and am trying the video upload feature. It allows me to upload my video to media library but when it is in preview mode it shows an error across it that says “Error: Unsupported video type or invalid file path.”
It’s an .mov file type so it should be fine. It’s a smaller file…only 11 seconds long and appears in media library and even plays in library….just won’t play on post page in preview.
Help!
The blog I need help with is: (visible only to logged in users)
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Btw…I just tried uploading the video from my iphone to see if that would fix it, but no go. Same error as when done on my computer. Urgh
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Frustrated…can’t find an answer on this and no response. Is ther no other way to ask a question on WordPress? I thought premium membership would at least give me an option to email support. Having my question/issue sit in the forum with no response is disappointing.
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