Video is not visible in the posting.

  • Unknown's avatar

    Sorry for the delay. I’m checking with out developers to see what’s going on. I’ll contact you once I know more.

    Thank you for your patience.

  • Unknown's avatar
  • Unknown's avatar

    Good afternoon,
    I don’t mean to whine. I know you’re doing what you can, but as a school newspaper, we occasionally enter contests, and I just got contacted by one of the judges who said she could not access two of our videos. I quickly put them on Youtube and sent the links (and added the links to the WordPress posts). This has added to my concerns somewhat.

    Do you think if I changed themes, that might help? When I’m logged in to WordPress, I don’t have any issues seeing the videos and slideshows.

    Thanks again.

  • Unknown's avatar

    Sorry about the delay. I’m still waiting for a reply back from the developer. I’ll contact you once I know more.

    Thank you!

  • Unknown's avatar

    A little update: the developers confirmed that there’s a bug within the theme. You might want to temporarily switch themes until it’s fixed.

    I’ll keep you updated and thanks again for your patience. We really appreciate it!

  • Unknown's avatar
  • Unknown's avatar

    This issue has been corrected. It was a tricky one, thanks for your patience!

    Regards,
    Kirk

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