Video links

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  theinspirechannel · Member · Apr 20, 2016 at 3:13 pm

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  The videos on my site http://www.theinspirechannel.wordpress.com are suddenly showing links rather than the video with a play arrow when viewed from a PC.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 20, 2016 at 3:37 pm

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  Hi There,

  Can you try to just post the video link on its own line, instead of using the short code? Lets see if that fixes it.

  Video Support Guide: https://en.support.wordpress.com/videos/

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  theinspirechannel · Member · Apr 20, 2016 at 4:24 pm

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  Thank you for helping me.

  I’m not exactly sure I understand. I opened the video on YouTube and captured that link in the bar at the top. I made the link change on the home page of my site, but it looks the same.

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  staff-zinnia · Staff · Apr 20, 2016 at 6:46 pm

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  Here’s the walk through, step by step instructions with screen shots: https://en.support.wordpress.com/videos/youtube/

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  onesmileonearm · Member · Apr 23, 2016 at 2:30 pm

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  Thanks so much. Going to work on it now!

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  theinspirechannel · Member · Apr 23, 2016 at 2:32 pm

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  Thank you! Going to work on it now!

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  theinspirechannel · Member · Apr 23, 2016 at 3:02 pm

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  Hello again. I followed the steps exactly for my home page (Be Inspired). The video still shows up as a link rather than the video with arrow. However, it is only when accessed from a PC. I’ve opened in Firefox and Internet Explorer. Works fine on mobile.

  The curious thing is that the videos have worked fine on my site for a year now. But all of a sudden this week, without me making any changes, they converted to links. I’m baffled and appreciative of any help.

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  theinspirechannel · Member · Apr 24, 2016 at 11:05 pm

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  Today I even tried a new post. The video shows up in the edit area, but reverts to a link when viewing the site.

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  timethief · Member · Apr 24, 2016 at 11:08 pm

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  Please read the troubleshooting section provided in the relevant support doc ar https://en.support.wordpress.com/troubleshooting-embed-links-and-shortcodes/

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  theinspirechannel · Member · Apr 25, 2016 at 12:25 am

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  Thank you, timethief. I made sure to check all of the troubleshooting items. None of them were the case.

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  staff-zinnia · Staff · Apr 25, 2016 at 2:36 pm

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  @theinspiredchannel ,

  I am tagging this thread ‘modlook’ for you. This notifies staff that you are in need of their help. Please be sure to subscribe to the thread to receive notifications from them. They will contact you here.

  Thank you for contributing @timethief!

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  kriskarkoski · Staff · Apr 25, 2016 at 3:15 pm

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  Hi @theinspirechannel – I have asked our developers to take a look at why the video is not being displayed properly and will follow up here as soon as I have more information. Thank you for your patience while they take a look!

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  theinspirechannel · Member · Apr 25, 2016 at 5:12 pm

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  Thank you, lizkarkoski and kriskarkoski!

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  kriskarkoski · Staff · Apr 27, 2016 at 7:48 pm

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  @theinspirechannel This issue should be fixed and I am seeing the YouTube video on your home page again now. Cheers!

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  theinspirechannel · Member · Apr 28, 2016 at 3:16 pm

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  I am very grateful! Thx so much.