Video No Longer Plays on Iphones Only

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  cassidynashdavis · Member · Jul 19, 2019 at 7:16 pm

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  I have an embedded YouTube video on my wordpress site and it’s not playing on Iphones only. It works on Androids and on desktops. Please let me know how to proceed to fix this. Thanks.

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  supernovia · Staff · Jul 19, 2019 at 10:22 pm

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  @cassidynashdavis could you send a link to the site you’re having trouble with? I wasn’t able to see it on this account.

  Noting too, these forums are for the sites hosted and managed here at WordPress.com. If you need help with an individual WordPress installation you’re running with another host, you’ll want to use the correct forums at https://wordpress.org/support/forums/

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  cassidynashdavis · Member · Jul 19, 2019 at 10:46 pm

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  Yes! Sorry I should have included. Here is the link: http://adultingwebseries.com/

  It’s the video on the homepage, or the “trailer.” Like I said it works on desktop and Android, but on Iphones it just shows a black box.

  Thank you in advance for your help!

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  staff-blorbo · Staff · Jul 19, 2019 at 10:56 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/