video not playing AND not deleting without an error message

• 

  kylekempster · Member · Feb 24, 2014 at 5:34 pm

  • Copy link
  • Add topic to favorites

  I uploaded a video that would not play after it uploaded. I then deleted the video and now it gives an error message on the blog that says the video does not exist. I don’t want the video to exist, nor do I want an error message that tells me this keep existing.

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Feb 26, 2014 at 8:46 pm

  • Copy link

  Hi there,

  Currently, I see two videos uploaded to your Media Library. Can you let me know the name of the file that is giving you trouble? The two current files appear to be working correctly (not deleted, no error messages).

• 

  kylekempster · Member · Feb 26, 2014 at 8:51 pm

  • Copy link

  I removed it and it is no longer in the library. The blog home page is still showing an error message though after I removed the video.

• 

  jeremeylduvall · Member · Feb 26, 2014 at 9:43 pm

  • Copy link

  Hi there,

  I removed the video code from the blog page so you shouldn’t see an error message now.

  Let me know if you have any additional trouble!