Video not showing – only link

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  thekarenzeigler · Member · May 14, 2013 at 3:45 pm

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  I followed your directions for inserting a CNN video (found here: http://en.support.wordpress.com/videos/cnnmoney-video/) but when I look at my post (http://karenzeigler.com/2013/05/14/2065/) I only see the link typed out…there is no video.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 14, 2013 at 6:24 pm

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  Did you note the troubleshooting section in the guide?
  http://en.support.wordpress.com/videos/cnnmoney-video/#troubleshooting
  Make sure the CNNMoney link is not hyperlinked.
  Make sure to place the CNNMoney URL on its own line. This means there should be no character or whitespace before or after the URL/shortcode.