Video Press subscription

• 

  editor564 · Member · Dec 13, 2014 at 7:49 pm

  • Copy link
  • Add topic to favorites

  I am having difficulty accessing the page where I can buy a subscription to video press. When I click on the link to buy the product, it just keeps me on the same page I was on.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 13, 2014 at 7:51 pm

  • Copy link

  This site http://morinvillenews.com/ is NOT hosted by WordPress.COM and you cannot purchase any upgrade from WordPress.COM for any site that is not hosted by WordPress.COM.

• 

  editor564 · Member · Dec 13, 2014 at 7:51 pm

  • Copy link

  My initial hunch is the store component is simply down at this time.

• 

  timethief · Member · Dec 13, 2014 at 7:53 pm

  • Copy link

  re: https://wordpress.org/plugins/video/
  Once you’ve downloaded the plugin, head over to VideoPress.com to sign up for an account. Visit the “Upgrades” section of wp-admin on your new WordPress.com blog and purchase a VideoPress upgrade.

  Note that I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

• 

  editor564 · Member · Dec 13, 2014 at 7:58 pm

  • Copy link

  Thanks. appreciate it. My Jetpack Plugin seemed to indicate otherwise, saying a subscription was required. Really appreciate the assistance.

• 

  timethief · Member · Dec 13, 2014 at 7:59 pm

  • Copy link

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

• 

  timethief · Member · Dec 13, 2014 at 8:00 pm

  • Copy link

  Oops! ignore this one word above – Theme

• 

  editor564 · Member · Dec 13, 2014 at 8:00 pm

  • Copy link

  Thanks again. I truly appreciate it.

• 

  amightywp · Member · Dec 15, 2014 at 10:28 pm

  • Copy link

  Hi there,

  It looks like you were able to purchase VideoPress for this account. Is everything up and running OK?

  Let me know!