video press upgrade doesn't work in app

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  nadkus · Member · Jul 8, 2014 at 1:12 am

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  Hello,
  I already purchased the upgrade but when I try to upload a post with a video, the upload fails and it sais, I have to buy the upgrade to upload videos. Shouldn’t be a big deal, because I think the app just doesn’t know that in the big upgrade package video press is included. It blocks me a lot, can u please fix that?
  Thanks a lot
  Markus

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 8, 2014 at 3:33 pm

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  Hi Markus,

  I’m sorry for the trouble. Are you using the WordPress app for Android or a different app? Could you let me know what version of the app you’re using, as well? Thanks!

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  nadkus · Member · Jul 9, 2014 at 10:54 am

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  Hi,
  Thanks for the reply!
  Its Version 2.9.1 for Android!
  Thanks markus

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  rachelmcr · Member · Jul 9, 2014 at 12:48 pm

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  Hi Markus,

  Thanks for letting me know! We did some testing with the Android app and video uploads are working for other blogs, so there may be an issue with your blog that we need to fix up for you.

  Are you able to upload videos using a browser (for example, from a desktop or laptop computer) instead of the app, by going to Media > Add New in your blog’s dashboard? It would help to know if you run into any problems with that or if the problem is only in the app.