Video Upgrade?

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  madeirafilmfest · Member · Nov 5, 2012 at 10:06 pm

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  Hi ,

  Could anyone suggest who I should contact regarding the videos not functioning, this really is an inconvenience, it ought to be resolved asap.

  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 5, 2012 at 10:08 pm

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  Are you referring to a videopress upgrade?
  What is the URL of the post this video is in?

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  timethief · Member · Nov 5, 2012 at 10:09 pm

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  I am in Canada and I can view this video on your home page http://madeirafilmfest.wordpress.com/

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  madeirafilmfest · Member · Nov 5, 2012 at 10:10 pm

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  Really ? Mmm – ok then it must be my server, does it play with the harp music?

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  timethief · Member · Nov 5, 2012 at 10:19 pm

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  Yes the harp music is audible and quite lovely too.

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  timethief · Member · Nov 5, 2012 at 10:20 pm

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  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

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  madeirafilmfest · Member · Nov 5, 2012 at 10:21 pm

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  Thanks a lot, most reassuring.